Your privacy matters to us.
Last updated: December 22, 2025
1. Overview
Al Yaqeen is committed to protecting your personal information and ensuring transparent data practices. This policy outlines how we collect, use, and safeguard your data when you use our mobile application and services.
2. Information We Collect
- Account data: Name, email, and contact details provided during sign up.
- Transactional data: Purchase history, order identifiers, and currency selections.
- Technical data: Device identifiers, app version, and diagnostic logs for troubleshooting.
3. How We Use Information
We process your information to:
- Deliver digital products, receipts, and notifications.
- Enhance app performance and personalize experiences.
- Protect against fraud, abuse, and unauthorized access.
- Comply with legal obligations and industry standards.
4. Sharing & Disclosure
We only share your data with trusted processors that help us provide services—such as payment partners, analytics providers, and customer support tools. These partners must follow confidentiality agreements and data protection laws.
5. Data Retention
We retain personal data for as long as necessary to fulfill transactions, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.
6. Your Rights
Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us using the details below. We will respond within 30 days.
7. Security
We implement industry-leading safeguards, including encryption, secure network architecture, and access controls. However, no system is entirely risk-free, and we encourage you to use strong passwords and keep your credentials private.
8. International Transfers
If your data is transferred to another jurisdiction, we ensure adequate protections through contractual clauses and compliance with local regulations.
9. Contact Us
Have questions or requests? Reach out at support@alyaqeen.app or submit an inquiry via our contact form .